Title: PC-ACE Version 5.3 Update Available Dear ABILITY Network Customer, We have released a new version of ABILITY | PC-ACE (5.3). This release includes changes to comply with January 2022 CMS mandates and product enhancements, so it is strongly recommended that you update your system with this new release. This update is being made available through the Internet-based automatic Online Software Update capability. For network installations, at least one system with access to PC-ACE must also have Internet access (not necessarily the server). If you have any difficulty performing the update, please refer to the "troubleshooting" notes later in this document before contacting us for support. To use the PC-ACE Online Software Update feature: IMPORTANT: It is strongly recommended that you perform a complete PC-ACE database backup before attempting this or any program update. This backup is for safety purposes only, and should NOT be restored after the update completes. (1) Execute PC-ACE. The online update process requires exclusive program use. For networked installations, no other users may be accessing the program while an update is being performed. (2) Select the main menu "Help" and "Online Software Update" items. Login when prompted and click the "Yes" button to acknowledge that a backup has been secured. PC-ACE will be closed and the Online Software Update program will be launched automatically. (3) Simply click the PC-ACE Online Software Update program's "Update Software" button to proceed. The update program will first download and install a newer version of itself, if one is available. You will then be prompted for the update password. Enter the password supplied by your software vendor. The Online Software Update program will then proceed to download and install all applicable updates. (4) When the update process has completed, click the "Exit" button to close the Online Software Update program. This update will bring your existing PC-ACE installation up to the current release level. For networked installations, each client workstation user will be prompted to run the client update program the next time PC-ACE is executed on that workstation. Additional Troubleshooting and Usage Notes: * If the "Online Software Update" item is not available from the main "Help" menu, please perform the following one-time activation steps: (1) Close PC-ACE. If this is a networked installation, make sure all users have exited the program. (2) Click the Windows "Start" button and select the "Run" option. Enter the following command in the open text box ... c:\winpcace\enabauto.exe pro32 Substitute the drive letter where PC-ACE was installed (if different than "c:"). For network installations, this command must specify the shared server drive letter. Click the "OK" button to execute the command. This will silently enable the Online Software Update feature. * If you receive the error message ... "You are not authorized to perform the 'Software Update' function" ... you will need to enable the "Perform On-Line Software Updates" setting in the PC-ACE "Add/Update User" function. Remember to log out or close PC-ACE after making any permission setting changes. The new settings will be recognized the next time you log into PC-ACE. * The release notes for each update are displayed in the Online Software Update viewer window while the update is downloading. The user may review these notes during the update or after the update has completed. The release notes may be printed by clicking the "Print Release Notes" button after the update has completed. * The main "View" menu provides access to update history and activity log information. Select the "View Update History" menu item to view a chronological list of all updates that have been applied using the Online Software Update program. The release notes for each update are available for viewing. Select the "View Activity Log" menu item to view the Online Software Update activity log. This log can be helpful in diagnosing update problems that may occur. ADDITIONAL DOCUMENTATION: The Professional newsletter can be downloaded from ... https://pcaceosu.abilitynetwork.com/pcacebld/BCBSALV/pcace/news1500.pdf The latest PC-ACE user guide can be downloaded from ... https://pcaceosu.abilitynetwork.com/pcacebld/BCBSALV/pcaceprv/pcace32.pdf Let us know if you have any questions or problems with this update procedure.