Even if the internet browser you use at your organization seems to be working correctly, it’s important to stay current with updates as they are released. Best practices in the healthcare industry say that in order to maintain the highest levels of security for your patient data and remain HIPAA-compliant, you should be using a browser that defaults to the latest security standards such as TLS 1.2 and above. Only newer browsers provide the level of security that today’s data transfers require.
View a full list of supported browsers by application in the Products and Browsers section below.
If you’re using Internet Explorer (IE), go to these two websites for a quick and easy check-up plus instructions on how to update to their latest, security-compliant browser, if needed:
Microsoft: Which Operating System Am I Using?
Microsoft: Which Version of IE Am I Using?
If you want to use something other than Internet Explorer, you can choose one of the alternative options below.
Chrome
Firefox
Microsoft Edge
Chrome
- Click on this link
- Click on the ‘Download Chrome’ button.
- Follow the on screen instructions to complete the download process.
Firefox
- Click on this link
- Select the link for the Free Download.
- Follow the on screen instructions to complete the download process.
Microsoft Edge
- Click on this link
- Select the link for the Download.
- Follow the on screen instructions to complete the download process.
Operating Systems and Versions | Chrome | Firefox | Internet Explorer | Microsoft Edge |
---|---|---|---|---|
Microsoft Windows 7 | Latest Supported | Latest Supported | 11 | n/a |
Microsoft Windows 10 | Latest Supported | Latest Supported | n/a | Latest Supported |
Firewall/Networking: Ports 80 and 443 must be open for outbound access.
Chrome | Firefox | Internet Explorer | Microsoft Edge | |
---|---|---|---|---|
Portal User Management:
• Login | Latest Supported | Latest Supported | Latest Supported | Latest Supported |
Inside myABILITY code base:
•AUTOMATE esMD | Latest Supported | Latest Supported | Latest Supported | Latest Supported |
Outside myABILITY code base:
• EASE All-Payer | Latest Supported | Latest Supported | Latest Supported | Latest Supported |
Inside myABILITY code base:
EASE Medicare | Requires Workaround | Latest Supported | Latest Supported | Not Supported |
Outside myABILITY code base:
• IVANS NOW | Requires Workaround | Requires Workaround | Latest Supported | Not Supported |
Outside myABILITY code base:
• OPTIMIZE Hospice | Requires Workaround | Latest Supported | Latest Supported | Latest Supported |