Browsers
Supported browsers and health check guide
NEWER BROWSERS PROVIDE THE SECURITY YOU NEED
Even if the internet browser you use at your organization seems to be working correctly, it’s important to stay current with updates as they are released. Best practices in the healthcare industry say that in order to maintain the highest levels of security for your patient data and remain HIPAA-compliant, you should be using a browser that defaults to the latest security standards such as TLS 1.2 and above. Only newer browsers provide the level of security that today’s data transfers require.
View a full list of supported browsers by application in the Products and Browsers section below.
TAKE A HEALTH CHECK OF YOUR BROWSER
If you’re using Internet Explorer (IE), go to these two websites for a quick and easy check-up plus instructions on how to update to their latest, security-compliant browser, if needed:
Microsoft: Which operating system (OS) am I using?
Microsoft: Which version of Internet Explorer (IE) am I using?
If you want to use something other than Internet Explorer, you can choose one of the alternative options below:
ABILITY NETWORK TECHNICAL REQUIREMENTS
Operating Systems and Browsers
| OPERATING SYSTEMS AND VERSIONS | GOOGLE CHROME | MOZILLA FIREFOX | INTERNET EXPLORER | MICROSOFT EDGE |
|---|---|---|---|---|
| Microsoft Window 10 | Latest supported | Latest supported | N/A | Latest supported |
PRODUCTS AND BROWSERS
Firewall/networking: Ports 80 and 443 must be open for outbound access.
| GOOGLE CHROME | MOZILLA FIREFOX | INTERNET EXPLORER | MICROSOFT EDGE | |
|---|---|---|---|---|
| Portal user management: Login Dashboard Configuration | Latest supported | Latest supported | Latest supported | Latest supported |
| Inside myABILITY code base: AUTOMATE esMD CHOICE All-Payer Eligibility CHOICE Medicare Claims CHOICE Medicare Eligibility COMPLETE INSIGHT OPTIMIZE OASIS | Latest supported | Latest supported | Latest supported | Latest supported |
| Outside myABILITY code base: EASE All-Payer CAREWATCH RISKWATCH SECUREPAY UBWATCH ABILITY SMARTFORCE | Latest supported | Latest supported | Latest supported | Latest supported |
| Inside myABILITY code base: EASE Medicare | Requires workaround | Latest supported | Latest supported | Not supported |
| Outside myABILITY code base: IVANS NOW | Requires workaround | Requires workaround | Latest supported | Not supported |
| Outside myABILITY code base: OPTIMIZE Analytics OPTIMIZE (Hospice) | Requires workaround | Latest supported | Latest supported | Latest supported |
