NEWER BROWSERS PROVIDE THE SECURITY YOU NEED

Even if the internet browser you use at your organization seems to be working correctly, it’s important to stay current with updates as they are released. Best practices in the healthcare industry say that in order to maintain the highest levels of security for your patient data and remain HIPAA-compliant, you should be using a browser that defaults to the latest security standards such as TLS 1.2 and above. Only newer browsers provide the level of security that today’s data transfers require.

View a full list of supported browsers by application in the Products and Browsers section below.

TAKE A HEALTH CHECK OF YOUR BROWSER

If you’re using Internet Explorer (IE), go to these two websites for a quick and easy check-up plus instructions on how to update to their latest, security-compliant browser, if needed:
Microsoft: Which Operating System Am I Using?
Microsoft OS check

Microsoft: Which Version of IE Am I Using?

If you want to use something other than Internet Explorer, you can choose one of the alternative options below.

Chrome

Firefox

Microsoft Edge

  1. Click on this link
  2. Click on the ‘Download Chrome’ button.
  3. Follow the on screen instructions to complete the download process.
  1. Click on this link
  2. Select the link for the Free Download.
  3. Follow the on screen instructions to complete the download process.
  1. Click on this link
  2. Select the link for the Download.
  3. Follow the on screen instructions to complete the download process.

ABILITY Network Technical Requirements

Operating Systems and Browsers
Operating Systems and Versions Chrome
Firefox
Internet Explorer
Microsoft Edge
Microsoft Windows 7 Latest Supported Latest Supported 11n/a
Microsoft Windows 10 Latest Supported Latest Supported n/aLatest Supported

Products and Browsers

Firewall/Networking: Ports 80 and 443 must be open for outbound access.

Chrome FirefoxInternet ExplorerMicrosoft Edge
Portal User Management:

• Login
• Dashboard
• Configuration

Latest Supported Latest Supported Latest Supported Latest Supported
Inside myABILITY code base:

•AUTOMATE esMD
• CHOICE All-Payer Eligibility
• CHOICE Medicare Claims
• CHOICE Medicare Eligibility
• COMPLETE
• INSIGHT
• INSIGHT Length of Stay
• INSIGHT Readmission Tracker
• INSIGHT Referral Mapper
• OASIS
• OPTIMIZE OASIS

Latest Supported Latest Supported Latest Supported Latest Supported
Outside myABILITY code base:

• EASE All-Payer
• CAREWATCH
• RISKWATCH
• SECUREPAY
(includes latest supported SAFARI browser)
• ABILITY SMARTFORCE
(includes latest supported SAFARI browser)
• UBWATCH

Latest Supported Latest Supported Latest Supported Latest Supported
Inside myABILITY code base:

EASE Medicare

Requires Workaround Latest Supported Latest Supported Not Supported
Outside myABILITY code base:

• IVANS NOW

Requires Workaround Requires Workaround Latest Supported Not Supported
Outside myABILITY code base:

• OPTIMIZE Hospice
• OPTIMIZE Analytics

Requires Workaround Latest Supported Latest Supported Latest Supported