Individual takes on healthcare issues from ABILITY leaders

Observations from Two Days of FHIR

By Jimmy Lu, Senior Software Engineer

I’ve always known FHIR was going to be a powerful tool in interoperability in healthcare, but it wasn’t until I arrived at FHIR Connectathon 16 in San Diego a few weeks ago that it really cemented itself in my mind. The FHIR Connectathon is a development program that brings together FHIR spec-creators, implementers, and aficionados to explore interoperability via live-testing scenarios. Read more

ABILITY joins CommonWell Health Alliance to support interoperability of data

Today, health data that is not readily available is either not utilized by providers – leading to gaps in the patient’s care history – or relies on patients to manage it individually by asking providers to deliver it manually to other providers. Lack of data across care providers can also lead to duplication of testing and treatment, creating an inefficient and expensive experience, which can harm patient care. Read more

Medicare analytics

5 ways to use analytics to improve the Medicare RCM workflow

The Medicare fee-for-service payment model continues to undergo significant changes, making it extremely difficult for healthcare organizations to accurately predict their Medicare reimbursement levels. In response, healthcare providers have started using a number of new technologies—you’ve probably heard buzzwords like “big data” and “predictive analytics”—to positively impact their revenue cycle. Read more

Providers large and small feel challenges of interoperability

There were two clear themes at HIMSS this year: interoperability and reducing readmissions. Acute and post-acute providers are busy putting frameworks into place to make sure they’re preparing for these challenges.
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Responding efficiently to scrutiny of claims

Responding to ADRs can be incredibly time-consuming. At ABILITY, we’ve found that approximately 50 percent of organizations are still using paper to transmit medical documentation to their MACs. Read more

Exciting Growth at ABILITY

Thank you to Minneapolis Mayor Betsy Hodges; Cecile Bedor from the Greater Minneapolis-Saint Paul Regional Economic Development Partnership; Kevin McKinnon, from the Minnesota Department of Employment and Economic Development; and Elyse Ruiz, representing U. S. Senator Amy Klobuchar.  We had a great event celebrating our partnership with Minneapolis and the State of Minnesota to support our growth and  leadership in healthcare. The ceremony “cut the ribbon” on our new 8,500 sq. ft. expansion in our Minneapolis office. All our special guests assisted with the $500K job incentive package that is helping fuel the growth of ABILITY as we create over 170 jobs over the next 2-3 years.

Bud Meadows

Celebrating Customer Service Week

Today marks the beginning of Customer Service Week! If you are unfamiliar with this tradition, we at ABILITY believe it’s worth sharing. Customer Service Week has been a nationally recognized event since a congressional proclamation in 1992, and is now observed by thousands of organizations around the world. Read more

Joline Storla

Working toward better eligibility checks at clinics

ABILITY recently conducted a survey of health clinics to ask about their eligibility verification processes. The full results can be found in this news release, but the takeaway was that a lot of clinics reported they were still relying on some very time-consuming processes. Read more

Bud Meadows

Data-driven healthcare

I recently attended the 2015 Health Datapalooza, a national conference presented every year in the Washington, DC, area by the Health Data Consortium. Health Datapalooza has billed itself as “the only event where leaders, across industries, unite to discuss the future of open health data.” The conference brings together a few thousand technology experts, entrepreneurs, policy makers, and other healthcare leaders to talk about “the power of health data.”

It was an exciting and energizing conference. One thing that struck me was just how far we’ve come since the first of these conferences five years ago. That feeling of progress was epitomized by the announcement that CMS – yes, the federal government! – made at this year’s Health Datapalooza. Read more

Bud Meadows

Addressing the gaps in transition of care

Listen to this patient’s story about her “transition of care” experience:

An 85-year-old cognitively intact but frail female is admitted to the hospital for myocardial infarction and heart failure. She is later transferred to an SNF for 3 weeks of rehabilitation on account of her functional limitations, poor balance, and complex medication regimen. During a follow-up visit with her primary care physician after her discharge from the SNF, the patient and her daughter express discontent with the quality of care at the facility. . . . They also express dissatisfaction with the hospital-to-SNF transition, alleging that the hospital team rushed them into selecting an SNF. They claim that on the day of hospital discharge, no relevant information was provided to them other than a list of nine SNFs that were near her home [added emphasis]. The family had chosen this particular SNF based on its close proximity to the home of the patient’s daughter.

There’s clearly a disconnect here. Read more