2022 Q1 Newsletter


In April 2018, Inovalon acquired ABILITY Network. Today, we are excited to share that the ABILITY brand is transitioning to the Inovalon brand. This marks a new chapter in our business – the full unity of our teams allows us to better serve you.

New dashboard within ABILITY EASE® Medicare
ABILITY EASE Medicare is rolling out a new dashboard. Customers will now have a much more comprehensive view of their Medicare revenue cycle within a single place to see actionable worklists, monitor issues, and identify trends that have the biggest impact to revenue.
This update brings all the ABILITY EASE Medicare reporting that you know and love onto a configurable, actionable dashboard. The 5 key highlights of this release are:
- 1. See claims and eligibility issues across all your providers and sites, giving you a sense of your team’s workload and highlighting areas that may need attention.
- 2. Get a broad view of Medicare audits and appeals – from pre-pay and post-pay audits all the way through level 5 appeals – to better focus on what needs immediate attention.
- 3. Stay up-to-date with, or even ahead of, your organization’s cashflow with payment summaries and payment projections by facility and date.
- 4. Use the dashboard as a fast-track into your daily tasks, by drilling into data provided at the request, claim, audit, appeal, and even payment level.
- 5. Configure the dashboard to make it fit your unique responsibilities.
Take a health check… of your browser!
Even if the browser you use every day seems to be working correctly, it’s important to stay current with updates as they are released. Best practices in the healthcare industry say that in order to maintain the highest levels of security for patient data and remain HIPAA-compliant, you should be using a browser that defaults to the latest security standards. Only newer browsers provide the level of security that today’s data transfers require.
Manage turnover risk
Staff burnout and turnover are still front-and-center issues within the healthcare industry. Dealing with the COVID-19 pandemic for over 2 years has taken a serious toll on the health and well-being of healthcare staff.
As a response to this challenge, our ABILITY SMARTFORCE® Staffing Insights application was created to monitor scheduling practices and performance. It can help identify staff at risk of burnout or potential turnover within your organization by tracking and analyzing attendance, overtime, and PTO data and applying your custom-defined criteria – all displayed in easy-to-understand dashboards.
Why value-based purchasing matters now to home health agencies
The pilot program for value-based purchasing in 9 states has been deemed successful and will soon expand across the U.S. CMS data has shown this program can improve HHA quality scores and average annual Medicare savings, making it a valuable contribution to patient outcomes, agency results, and overall healthcare spending. Read our recent blog for about value-based purchasing’s impact and implementation timeline.
Finding the right NSV partner: What you need to know
A reliable NSV connection is critical to a smooth, stress-free operation when it comes to claims submission, which is why choosing the right NSV with whom to connect to a MAC is so important. Make sure your organization is working with the right partner with the criteria in this blog for selecting an NSV.
Spotlight on: Provider product training
Did you know? The Provider Business Unit Customer Training Team offers training for 35 products. Our team brings a combined total of 149 years of training to this program, as well as 66 years of revenue cycle management experience and 137 years of clinical expertise covering 10 healthcare specialty areas.
Their specialty expertise includes certifications in coding, quality assurance, medical auditing, resident assessment coordination, infection prevention, compliance, physician practice management, medical assisting, and executive leadership – all to support your training needs. Reach out today to be connected with a training representative.
Tell us your ABILITY story!
Has an ABILITY product helped you, your team or your patients do more, accomplish more, or achieve more? We’d love to know!

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Upcoming Events | ||
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Say “hi” at an event!
AONL | April 11-14 | San Antonio, TX | Inovalon Booth #733 AAPACN | April 12-14 | Las Vegas, NV Becker’s Hospital Review | April 25-28 | Chicago, IL | Inovalon Booth #1020 Did you miss us at HIMSS? We launched an exciting new product! Learn more about it here. For a full list of events that Inovalon is attending, visit: https://www.inovalon.com/events/ |
